Privacy Policy

Privacy Policy

1. Introduction

Your privacy is important to us. This policy explains how A Creative Dream collects, uses, and protects your personal information.

2. What We Collect

When you place an order or contact us, we may collect:

• Your Name
• Email Address
• Delivery Address
• Phone Number (if provided)
• Order and personalisation details

3. How We Use Your Information

We use your information to:

• Process and deliver your order.
• Communicate with you about your purchase.
• Provide customer support.
• Improve our products and services.

4. Sharing Your Information

We only share your information when necessary, such as with:

• Royal Mail
• Payment Providers (to process payments)
• Our ecommerce platform provider.

We never sell your personal information.

5. Keeping Your Data Safe

We take appropriate steps to keep your information secure and only keep it for as long as necessary to fulfil orders and meet legal requirements.

6. Your Rights

You have the right to access, update, or request deletion of your personal data. If you would like to do so, please contact us using the details below.

7. Cookies

Our website uses cookies to ensure everything works smoothly and to improve your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here.

9. Contact

If you have any questions about this policy or how your data is used, please contact us at sales@acreativedream.co.uk