Terms & Conditions
1. About Us
This website is operated by A Creative Dream. By placing an order with us, you agree to the following terms.
2. Our Products
We create a range of personalised and non-personalised items. Personalised products are made to order using the details you provide, so please check all information carefully before placing your order.
3. Pricing & Payment
All prices are shown in GBP (£), and payment is required in full at the time of purchase.
4. Changes & Cancellations
If you need to make a change to your order, please contact us as soon as possible. Once production has started, we may not be able to make changes or cancel your order particularly for personalised items.
5. Delivery
We ship all orders within the United Kingdom using Royal Mail. Delivery times are estimates and may vary.
We are not responsible for delays caused by Royal Mail or for incorrect delivery details provided at checkout.
6. Returns & Refunds
Please see our Returns & Refunds Policy for full details. Personalised items are non-returnable unless faulty.
7. Website Use
All content on this website, including images and text, belongs to A Creative Business and may not be used without permission.
8. Liability
We do our best to ensure all information on our website is accurate but we cannot guarantee it is completely error-free. We are not liable for an indirect or unexpected losses arising from the use of our website or products.
9. Update to these Terms
We may update these terms from time to time. Any changes will be posted on this page.
10. Contact
If you have any questions, please contact us at sales@acreativedream.co.uk
